Must Have To Sail
Upon your arrival to the pier, you'll need to present:
1. Your SetSail Pass
2. Appropriate proof of citizenship with photo ID documents for each guest.
3. The credit card that you registered online for your onboard purchases .
Any discrepancies may result in delayed or denied boarding. Please make sure that the name on all your paperwork is identical to the name on your reservation. All guests listed on the SetSail Pass must be present to board.
WHAT TO EXPECT AT THE PIER
Arrival at the Pier
Please make sure to have both your name and stateroom on your baggage before you give it to the Porters. If you require additional luggage tags, present the enclosed sample image of your bag tags to the Porters at the pier so that they can provide you with luggage tags with your stateroom information. Proceed into the terminal.
IMPORTANT: Keep your SetSail Pass, and Passport or proof of citizenship documentation/immigration forms along with your valuables, and medication in your carry on bags and do not check them in.
NOTICE: Cruise Lines requires guests to be checked in no later than 90 minutes prior to the scheduled sailing time*. Guests arriving late will not be permitted to sail. This supports government regulations in some ports that require cruise lines to submit a departure manifest 60 minutes prior to sailing. **Some sailings may require an earlier check-in time. Please refer to your Guest Vacation Documents for specific information.
Prior to entering the cruise terminal, be prepared to present your SetSail Pass along with photo identification. Due to security reasons, there are no visitors allowed in the terminal.
Present your signed SetSail Pass, passport or acceptable proof of citizenship and the credit card you registered online to the Check-in agent.
Once you complete the check-in and validation process, you will be given your SeaPass card, which will serve as your identification to get on/off the ship at every port, your stateroom key and also your onboard expense card for purchases.
Boarding time is listed on your SetSail Pass. Your ship must complete an immigration clearance process from the previous sailing, therefore, do not arrive early for check-in. Keep your SeaPass card ready for boarding. Each person should also hold on to their SeaPass Card during the entire boarding process for security purposes.
In the event that we are able to board prior to our planned boarding time, please enjoy lunch in the Windjammer Café and the public areas as staterooms will not be ready upon boarding. An announcement will be made to advise once staterooms are available.